Privacy policy

PRIVACY POLICY

Last Updated: September 2026

COTTON CURL LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, browse our products, place an order, create an account, contact us, or otherwise interact with our online store.

By using our website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect different types of information depending on how you interact with our website.

Information You Provide Directly

When you place an order, create an account, contact us, subscribe to marketing communications, or otherwise interact with our website, we may collect information such as:

• Full name.

• Billing address.

• Shipping address.

• Email address.

• Telephone number.

• Order and transaction information.

• Products purchased or considered.

• Customer service communications.

• Information you voluntarily provide to us.

Payment Information

When you make a purchase, payment information is processed through our payment providers.

We generally do not directly store complete credit card numbers or full payment account credentials on our own systems.

Payment providers may collect and process payment information in accordance with their own privacy policies and security practices.

Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address.

• Browser type and version.

• Device type.

• Operating system.

• Approximate geographic location.

• Pages visited.

• Products viewed.

• Referring website or source.

• Date and time of visits.

• Website interactions and browsing activity.

• Other technical information necessary for website operation, security, and analytics.

2. HOW WE USE YOUR INFORMATION

We may use the information we collect for the following purposes:

• To process and fulfill orders.

• To provide products and services requested by you.

• To process payments and transactions.

• To arrange shipping and delivery.

• To communicate with you about your orders.

• To respond to customer service requests.

• To provide order confirmations, shipping updates, and other transactional communications.

• To maintain and manage customer accounts.

• To improve our website, products, services, and customer experience.

• To understand how visitors use our website.

• To analyze website traffic and performance.

• To detect, prevent, and investigate fraud, unauthorized activity, and security incidents.

• To protect the rights, property, and safety of our business, customers, and others.

• To comply with applicable laws, regulations, legal processes, and governmental requests.

• To send promotional or marketing communications when permitted by applicable law and, where required, with your consent.

3. HOW WE SHARE YOUR INFORMATION

We may disclose personal information to third parties when reasonably necessary to operate our business and provide our services.

These parties may include:

• Shopify and technology service providers.

• Payment processors and payment service providers.

• Shipping carriers and fulfillment providers.

• Website hosting and infrastructure providers.

• Customer service and communication providers.

• Analytics and website performance providers.

• Marketing and advertising service providers.

• Fraud prevention and security providers.

• Professional advisors, such as legal, accounting, or financial service providers.

• Government authorities or law enforcement when required by law.

We do not sell your personal information for monetary consideration in the ordinary course of operating our business.

4. SHOPIFY

Our online store is hosted and powered by Shopify.

Shopify provides the technology that allows us to operate our online store, process transactions, manage orders, and provide certain services to our customers.

When you visit or make a purchase through our store, Shopify may process information relating to your interaction with our website.

Shopify may process personal information in accordance with its own privacy practices and applicable agreements.

For more information about how Shopify handles personal information, please review Shopify's Privacy Policy.

5. PAYMENT PROCESSING

Payments may be processed through third-party payment providers.

When you submit payment information, the applicable payment provider may collect and process information necessary to authorize and complete your transaction.

We do not request or intentionally store your complete payment card number through ordinary customer service communications.

You should review the privacy policy of the payment provider used for your transaction to understand how it handles your information.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies, pixels, tags, web beacons, and similar technologies.

These technologies may be used to:

• Keep products in your shopping cart.

• Remember certain preferences.

• Maintain website functionality.

• Understand how visitors use our website.

• Measure website performance.

• Improve our services.

• Detect fraud and security threats.

• Measure advertising performance.

• Provide more relevant advertising where permitted.

Some cookies are necessary for the operation of our website, while others may be used for analytics, personalization, or advertising purposes.

Depending on your location and applicable law, you may have options to manage or limit certain cookies and tracking technologies through your browser settings or available privacy controls.

7. MARKETING COMMUNICATIONS

If you provide your email address or otherwise subscribe to our marketing communications, we may send you information about products, promotions, offers, or other updates.

You may unsubscribe from promotional emails at any time by clicking the unsubscribe link included in the email.

Please note that even if you opt out of promotional communications, we may still send you necessary transactional or service-related communications, such as order confirmations, shipping notifications, or responses to customer service requests.

8. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on:

• The purpose for which the information was collected.

• The nature of the information.

• Our business and operational requirements.

• Legal, accounting, tax, or regulatory obligations.

• The resolution of disputes.

• The prevention of fraud and security incidents.

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

9. DATA SECURITY

We take reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

10. YOUR PRIVACY RIGHTS

Depending on where you live and subject to applicable law, you may have certain rights regarding your personal information.

These rights may include:

• The right to know or request information about personal information we collect and use.

• The right to access personal information.

• The right to request correction of inaccurate personal information.

• The right to request deletion of personal information.

• The right to obtain a copy of certain personal information.

• The right to opt out of certain marketing communications.

• The right to opt out of certain forms of targeted advertising or sharing where applicable.

• The right not to receive discriminatory treatment for exercising applicable privacy rights.

Not all rights are available to every individual, and certain legal exceptions or limitations may apply.

To exercise an applicable privacy right, please contact us using the information provided in the "Contact Us" section below.

We may need to verify your identity before completing certain privacy requests.

11. CALIFORNIA PRIVACY RIGHTS

If you are a California resident, you may have additional rights under applicable California privacy laws, including the California Consumer Privacy Act (CCPA), as amended.

Depending on the circumstances, California residents may have rights regarding access to, correction, deletion, and certain disclosures or uses of personal information, as well as rights relating to certain forms of sale, sharing, or targeted advertising.

The availability of these rights depends on the nature of the information and our applicable legal obligations.

If you are a California resident and would like to submit a privacy request, please contact us using the contact information below.

We will process eligible requests in accordance with applicable California law.

12. DO NOT TRACK

Some web browsers may provide a "Do Not Track" setting.

Because there is currently no universally accepted standard for responding to Do Not Track signals, our website may not respond to such signals in a uniform manner.

We may continue to use cookies and similar technologies as described in this Privacy Policy, subject to applicable law and available privacy controls.

13. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, services, or applications.

These third-party websites are not controlled by COTTON CURL LLC.

If you choose to visit a third-party website, your information may be subject to that third party's privacy policy and terms.

We encourage you to review the privacy policies of third-party websites before providing them with personal information.

14. CHILDREN'S PRIVACY

Our website is intended for a general audience and is not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 through our website.

If you believe that a child has provided us with personal information, please contact us so that we can review the situation and take appropriate action.

15. INTERNATIONAL DATA TRANSFERS

Although our business is based in the United States, certain service providers we use may process or store information in countries other than the United States.

As a result, personal information may be transferred to, stored in, or processed in jurisdictions that may have different privacy laws from those in your state or country.

Where required by applicable law, we will take appropriate steps regarding such transfers.

16. LEGAL DISCLOSURES

We may disclose personal information when we reasonably believe disclosure is necessary to:

• Comply with applicable laws or regulations.

• Respond to lawful requests from government authorities.

• Comply with legal processes.

• Protect our rights or property.

• Prevent fraud or security issues.

• Protect the safety of our customers, employees, or others.

• Investigate suspected unlawful activity.

• Enforce our Terms of Service or other applicable agreements.

17. BUSINESS TRANSFERS

If COTTON CURL LLC is involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or other business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

Any successor entity will be expected to handle personal information in accordance with applicable legal requirements.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, services, or applicable legal requirements.

When we make changes, we will update the "Last Updated" date at the top of this Privacy Policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we handle personal information.

19. CONTACT US

If you have questions about this Privacy Policy or would like to submit a privacy-related request, please contact us.

COTTON CURL LLC

409 S 6th St
Clinton, MO 64735
United States

20. COMPANY INFORMATION

Company Name:
COTTON CURL LLC

Company Type:
Missouri Limited Liability Company

State of Registration:
Missouri

Principal Office:
409 S 6th St
Clinton, MO 64735
United States

By using our website, you acknowledge that you have read and understood this Privacy Policy.